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Showing 169151-169200 of 999367 events
TimestampEventOrder IDTrackingData
2026-06-25 00:43:59 reply_deduped 358148 SLGP47WD696R6
{ "message_id": "19efbcfbe64352d7" }
2026-06-25 00:43:58 reply_deduped 381780 SLGP5TQ79FNFN
{ "message_id": "19efbcfcffa812aa" }
2026-06-25 00:43:57 reply_deduped 410988 SLGE4W17L1HBH
{ "message_id": "19efbedbacd9ac58" }
2026-06-25 00:43:56 reply_deduped 214597 SLGE42KCPQ501
{ "message_id": "19efbedbafd05788" }
2026-06-25 00:43:55 reply_deduped 410935 CY2UZZCH
{ "message_id": "19efbedbe2853996" }
2026-06-25 00:43:53 reply_deduped 406474 FFUAW5FY
{ "message_id": "19efbefad9df462b" }
2026-06-25 00:43:52 reply_deduped 406474 FFUAW5FY
{ "message_id": "19ef6c938e902337" }
2026-06-25 00:43:51 reply_registered 411159 C4AQPAA6
{ "thread_id": "19efc224da68f6c7", "from_email": "\"Equipe Loggi (Loggi)\" ", "replied_at": "2026-06-25T00:16:06+00:00", "message_id": "19efc224da68f6c7", "body": "Oi!\n\nTemos uma notícia para você: a sua solicitação (55947569) foi atualizada. Sinta-se à vontade para responder a este e-mail com alguma dúvida ou adicionar outros comentários.\n\n----------------------------------------------\n\nAtualizado por: Equipe Loggi, 24 de jun. de 2026, 21:16 BRT\n\nOlá! \nEspero que esteja bem!\n\nEsta é uma resposta automática para tentarmos agilizar o seu atendimento.\n\nRecebemos seu contato e iniciamos a apuração para entender o que aconteceu com a entrega.\n\nComo funciona agora:\nNosso time tem até três dias úteis para nos dar um retorno. Assim que tivermos uma atualização, avisamos você por aqui.\n\nVale lembrar que o prazo total para finalizar o processo de acareação (incluindo possíveis contestações) segue o que foi combinado no seu contrato.\n\nQualquer dúvida, estamos à disposição. \n\n\nAbraços,\nEquipe Loggi\nloggi.com/ajuda\n\n----------------------------------------------\n\nAtualizado por: CS Backoffice, 24 de jun. de 2026, 21:10 BRT\n\nPrezados,\n\nO cliente do envio C4AQPAA6, pedido SuperFrete 2049423270, não reconhece o recebimento da mercadoria, mesmo após análise dos dados de recebedor e comprovante de entrega disponíveis, gentileza abrir processo de acareação de entrega.\n\nObservações: Cliente relatou que a Loggi informou entrega realizada ontem à noite, mas não havia ninguém no local e não foi identificado movimento de entregador nas câmeras. Cliente já conferiu imagens e confirma ausência de entrega. Solicita verificação imediata.\n\nAguardo, obrigada!\n\n--------------------------------\nEste e-mail é um serviço de Loggi.\n\n\n\n\n\n\n\n\n\n[WX6LYX-X9YLP]" }
2026-06-25 00:11:49 run_started
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2026-06-25 00:11:48 run_completed
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2026-06-25 00:11:48 ticket_suspect_success 412630 SLGP4OY9Z4E5B
{ "outbox_id": 54085, "outbox_type": "Em atraso", "final_url": "https://ajuda.loggi.com/hc/pt-br/requests", "request_id": "" }
2026-06-25 00:11:39 ticket_suspect_success 410409 T6BNK2LE
{ "outbox_id": 54055, "outbox_type": "Em avaria", "final_url": "https://ajuda.loggi.com/hc/pt-br/requests", "request_id": "" }
2026-06-25 00:11:28 ticket_suspect_success 384782 SLGE5U3HH6AP6
{ "outbox_id": 54042, "outbox_type": "Em acareação", "final_url": "https://ajuda.loggi.com/hc/pt-br/requests", "request_id": "" }
2026-06-25 00:11:19 ticket_suspect_success 411953 SLGP2WTZOGLQ1
{ "outbox_id": 54014, "outbox_type": "Em atraso", "final_url": "https://ajuda.loggi.com/hc/pt-br?return_to=%2Fhc%2Frequests", "request_id": "" }
2026-06-25 00:11:09 ticket_suspect_success 411649 62BUQUAY
{ "outbox_id": 53981, "outbox_type": "Em atraso", "final_url": "https://ajuda.loggi.com/hc/pt-br?return_to=%2Fhc%2Frequests", "request_id": "" }
2026-06-25 00:10:58 ticket_suspect_success 411608 HMW6QMNG
{ "outbox_id": 53975, "outbox_type": "Em atraso", "final_url": "https://ajuda.loggi.com/hc/pt-br?return_to=%2Fhc%2Frequests", "request_id": "" }
2026-06-25 00:10:48 ticket_suspect_success 411444 YBFZ44OZ
{ "outbox_id": 53964, "outbox_type": "Em atraso", "final_url": "https://ajuda.loggi.com/hc/pt-br?return_to=%2Fhc%2Frequests", "request_id": "" }
2026-06-25 00:10:38 ticket_suspect_success 411159 C4AQPAA6
{ "outbox_id": 53953, "outbox_type": "Em acareação", "final_url": "https://ajuda.loggi.com/hc/pt-br?return_to=%2Fhc%2Frequests", "request_id": "" }
2026-06-25 00:10:27 ticket_failed 411328 SLGP5VLIEDZFE
{ "outbox_id": 53940, "error": "TimeoutError: Page.wait_for_selector: Timeout 30000ms exceeded.\nCall log:\n - waiting for locator(\"[name=\\\"request[anonymous_requester_email]\\\"], [aria-label=\\\"Endereço de e-mail\\\"]\") to be visible\n", "final_url": "https://ajuda.loggi.com/hc/pt-br/requests/new?ticket_form_id=162317", "screenshot_path": "/app/data/screenshots/20260625_001026_SLGP5VLIEDZFE_5489e8ac.png", "form_errors": "" }
2026-06-25 00:09:54 ticket_failed 411208 HZEZIYJ2
{ "outbox_id": 53926, "error": "TimeoutError: Page.wait_for_selector: Timeout 30000ms exceeded.\nCall log:\n - waiting for locator(\"[name=\\\"request[anonymous_requester_email]\\\"], [aria-label=\\\"Endereço de e-mail\\\"]\") to be visible\n", "final_url": "https://ajuda.loggi.com/hc/pt-br/requests/new?ticket_form_id=162317", "screenshot_path": "/app/data/screenshots/20260625_000953_HZEZIYJ2_5489e8ac.png", "form_errors": "" }
2026-06-25 00:09:23 run_started
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2026-06-24 23:54:17 run_completed
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2026-06-24 23:54:16 reply_deduped 384326 JM7335QZ
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2026-06-24 23:54:15 reply_deduped 376853 SLGP5MT2EHR24
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2026-06-24 23:54:14 reply_deduped 355518 XTQJXSWI
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2026-06-24 23:54:13 reply_deduped 403868 DZVDN64R
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2026-06-24 23:54:12 reply_deduped 403850 SLGE36FRZUP53
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2026-06-24 23:54:10 reply_deduped 376828 WBXRCFWX
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2026-06-24 23:54:09 reply_deduped 365949 SLGP61WMXB1WJ
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2026-06-24 23:54:08 reply_deduped 245433 I3TFIQO2
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2026-06-24 23:54:07 reply_deduped 397375 ACJ3UX5X
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2026-06-24 23:54:06 reply_deduped 396680 GBJKRLB7
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2026-06-24 23:54:05 reply_deduped 376794 SLGP5OW5QFD4Z
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2026-06-24 23:54:04 reply_deduped 398151 SLGEAO05002PE
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2026-06-24 23:54:02 reply_deduped 391577 SLGET9EDQ39UN
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2026-06-24 23:54:01 reply_deduped 396679 BVQ63WCC
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2026-06-24 23:54:00 reply_deduped 383048 SLGP1GZBGGXZ5
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2026-06-24 23:53:59 reply_deduped 390818 SLGP20VWZN5NT
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2026-06-24 23:53:58 reply_deduped 404137 JQBWVWQB
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2026-06-24 23:53:57 reply_deduped 403627 FOIA2MQF
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2026-06-24 23:53:56 reply_deduped 389172 SLGP6FDY11BGL
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2026-06-24 23:53:55 reply_deduped 361688 SLGE3X5UGK65E
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2026-06-24 23:53:54 reply_deduped 397861 CS2XA2TZ
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2026-06-24 23:53:52 reply_deduped 404258 VOLLJFEZ
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2026-06-24 23:53:51 reply_deduped 382531 SLGPBUHW6CVZ1
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2026-06-24 23:53:50 reply_deduped 376847 FS6NBYG5
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2026-06-24 23:53:49 reply_deduped 370636 KNESMBCY
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2026-06-24 23:53:48 reply_deduped 393814 5MCW3V7G
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2026-06-24 23:53:47 reply_deduped 358276 SLGE1YZ807OLX
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2026-06-24 23:53:46 reply_deduped 358276 SLGE1YZ807OLX
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